FAQs

Who supplies the cleaning products?

It's up to the client who provides the cleaning supplies. We are happy to provide our own or we can use products that you supply. However, it is expected that the client provides our cleaning crew with a vacuum.

How many people come for cleaning?

Typically, each cleaning crew will consist of 2 people.

Will the same people be cleaning my house each time?

Yes, we try to ensure that the same individuals are cleaning your house each time. However in the event of a scheduling complication or a team member getting sick, there is a chance that you will see a new face every once in a while.

What are the expectations of clients when it comes to preparing the house on the day of the cleaning?

Upon our first visit, we will conduct an "In Home cleaning Consultation." During this consultation, we will determine what cleaning services are expected and/or necessary. From there, our team will let you know if there are any preparations that need to be made prior to the house being cleaned.

Are there any restrictions (things not included) or cleaning services that you won't handle?

Glow Cleaning Company is a full-service cleaning company. Therefore, we are equipped to handle all of the cleaning needs of our clients.

Do you have insurance?

Yes, Glow Cleaning Company is a fully insured and bonded company.

What methods of payment do you currently take?

We accept cash, check, or credit card.